Definition

outcall

noun
  1. a telephone call made to someone outside one's own organization or location
  2. Usage: business/telecommunications context
  3. a service in which a professional visits a client at the client's location rather than at a business establishment
  4. Usage: service industry

Examples

  • The call center tracks both incalls and outcalls to measure agent productivity.
  • Our plumber offers outcall services for emergency repairs at your home.
  • The doctor's outcall program brings medical care directly to patients in rural areas.
  • Outcalls are typically charged at a higher rate due to travel time.
  • The salon expanded its business by offering outcall hair and makeup services for events.

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